Return Policy

RETURN POLICY

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1. REFUNDS Refunds are available to customers within 14 days of product delivery. In order to receive a refund, the following conditions must be met: 

- Product(s) must be returned along with original packaging

- Product(s) must be unused and not damaged.

- Receipt or proof of purchase is required. If the listed conditions are not met, Her Hair Confessions reserves the right to refuse a refund. 

2. RETURNS To initiate a return, please contact customer service by e-mail at info@herhairconfessions.com. Customers are responsible to pay for their own return shipping. 

Returns should be sent to: 

Her Hair Confessions

ATTN: Returns 4600 Mark IV Pkwy #163663 Fort Worth, TX 76161 United States 

3. INQUIRIES 

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at info@herhairconfessions.com